Privacy Policy

This Privacy Policy describes how the CloudClarity website (https://www.cloudclarity.app) collects, uses and discloses information, and what choices you have with respect to the information. Updates in this version of the Privacy Policy reflect changes in data protection law.

When we refer to “Cloud Lifecycle Solutions”, we mean Cloud Lifecycle Solutions PTY LTD that acts as the controller or processor of your information, as explained in more detail in the “Identifying the Data Controller and Processor” section below.

Cloud Lifecycle Solutions (“Cloud Lifecycle Solutions,” “we,” “us,” “our,” or “Company”) is committed to respecting the privacy of the information collected from its customers, visitors, and other users (“you” or “your”) of the CloudClarity website, (the “CloudClarity site,” or “Site”).  We created this Privacy Policy (this “Policy”) to explain how we collect, use, disclose, and safeguard your information when you use the Cloud Lifecycle Solutions Site.  

This Policy is only applicable to the CloudClarity Site, and not to any other websites that you may be able to access from the Site or via the Services, each of which may have data collection and use practices and policies that differ materially from this Policy. This Policy applies to all personal information received by Cloud Lifecycle Solutions whether in electronic, paper or verbal format.

PLEASE READ THIS POLICY CAREFULLY. We take the security and privacy of your personal information very seriously and only collect personally identifiable information that is appropriate for you to use, interact and improve Cloud Lifecycle Solutions Site. If you do not agree with the terms of this Policy, please do not download the Site, access the Services, or otherwise use the Cloud Lifecycle Solutions Site.

Information we collect and receive

Personal Information. We may ask for certain personal information from you for the purpose of providing you with any content and/or services that you request (including but not limited to your name, organization, address, phone number, email address).

We may also decide to keep the info you submit to us on file so we can properly respond to any of your questions or concerns, as well as for future communication.

Testimonials. From time to time, we may specifically contact you to provide a testimonial regarding your experience, thoughts and comments about the CloudClarity Site. If you agree to provide a testimonial, we will publish your testimonial on our Site and the information you provide such as your full name and company will be public. However, you have the right to decline our request for a testimonial and not provide us any information.

Other information we collect

Automatic Collection. We may automatically collect the following information about your use of our Services: access time, device ID, Application ID or other unique identifier; domain name, IP address, language information; device name and model; operating system information; location information; your activities within the Services; and the length of time that you are logged in.

Cookies. From time to time, we may use the standard “cookies” feature of major browser applications that allows us to store a small piece of data on your device about your activity on our Site. We do not set any personally identifiable information in cookies, nor do we employ any data capture mechanisms on our website other than cookies. We are always looking to improve the quality of our service and to customise your experience on our Site. Cookies help us learn which areas of our site are useful and which areas need improvement. You can choose whether to accept cookies by changing the settings on your browser. However, if you choose to disable this function, your experience with our Site may be diminished and some features may not work as they were intended.

How we use that information and with whom it may be shared

Having accurate information about you permits us to provide you with a smooth, efficient, and customised experience. Cloud Lifecycle Solutions uses your information in furtherance of performance of a contract to provide you our Site, information we collect with your consent and our legitimate interests in operating our Site and business as listed below. Please see how we use the information we collect from you:

Personal Information. We will not share your personal information with any third parties without your consent, except as necessary to provide you with the CloudClarity Site or to comply with the law. We may use your personal information to verify your identity, to check your qualifications, or to follow up with transactions initiated on the Site. We may also use your contact information to inform you of any changes to the Site, or to send you additional information about Company. If you give your permission, we may share your contact information with our business partners or other companies that we integrate with.

Anonymous Information. We use anonymous information to analyse our Site traffic, but we do not examine this information for individually identifying information. In addition, we may use anonymous IP addresses to help diagnose problems with our server, to administer our Site, or to display the content according to your preferences. Traffic and transaction information may also be shared with business partners and advertisers on an aggregate and anonymous basis.

Marketing. We may use your personal information to:

to provide you with information about the CloudClarity Site, features we add to CloudClarity Site that are similar to those that you have already purchased or enquired about;

to make suggestions and recommendations to you and other users of CloudClarity Site about additional features or services that may interest you, which may be based on your activity on CloudClarity Site.

to provide you updates about CloudClarity, and our success innovating CloudClarity Site.

Use of Cookies. We may use cookies and other tracking technologies to deliver content specific to your interests, to save your password so you don’t have to re-enter it each time you visit our Site, or for other purposes. Promotions or advertisements displayed on our Site may contain cookies. Aggregate cookie and tracking information may be shared with third parties. Also, we may display certain advertising offers on our Site to allow service providers, advertisers, or other third parties to advertise on our Site. Most browsers are set up to accept cookies by default. You can remove or reject cookies, but be aware that such action could affect the availability and functionality of the CloudClarity Site.

Disclosure to Protect Lawful Interests. We may disclose personal information if required to do so by law or in the good-faith belief that such action is necessary to (1) conform to the edicts of the law or comply with legal process served on Company or its parent company, subsidiaries or affiliates, (2) protect and defend the rights or property of Company or the users of the Site, or (3) act under exigent circumstances to protect the safety of the public or users of the Site.

Sale of Information. In order to accommodate changes in our business, we may sell or buy portions of our company or other companies or assets, including the information collected through this Site. If Company or substantially all of its assets are acquired; customer information will be one of the assets transferred to the acquirer.

Retention Period. We review our retention periods for personal information on a regular basis. We will hold your personal information on our systems for as long as you are using the CloudClarity Site.  

Your Rights

Correcting Your Information. The accuracy of your information is important to us. We are working on making it easier for you to review and correct the information we hold about you. If you change email address, or you think any of the other information we hold is inaccurate or out of date, please email us at: info@ cloudclarity.app.

Access to Information. You have the right to ask for a copy of the information we hold about you, free of charge, and we will respond to your request within 30 (thirty) days.

Marketing. You have the right to ask us not to process your personal information for marketing purposes. You can exercise your right to prevent such processing by contacting us at: info@ cloudclarity.app.

The CloudClarity Site, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal information to these websites.

Right To Portability. You have the right to receive personal data you have provided to us in a structured, commonly used and machine readable format. You also have the right to request that we, as the controller, transmit this data directly to another controller. You may only exercise this right with respect to the personal data you have provided to us with your consent or for the performance of a contract. The right to data portability only applies to personal data. This means that it does not apply to genuinely anonymous data. If you wish to exercise your right to portability, free of charge, please contact us at info@ cloudclarity.app. We will respond to your request within 30 (thirty) days.

Right to File a Complaint. If you are residing in European Economic Area: If you have any concerns and/or complaints regarding our information privacy practices, please contact us at info@ cloudclarity.app, we will help to resolve your question, concern or complaint. If you have an unresolved privacy or data use concern that we have not addressed satisfactorily, after you contacted us, you have the right to file a complaint with your Data Protection Authority.

Transferring your information outside of Europe

Cloud Lifecycle Solutions' components are hosted in Azure. As part of the services offered to you through the CloudClarity Site, the information which you provide to us may be transferred to countries outside the European Union (“EU”).  By way of example, this may happen if any of our or third-party providers’ servers are from time to time located in a country outside of the EU. These countries may not have similar data protection laws to the EU.

By submitting your personal data, you are agreeing to this transfer, storing or processing. If we transfer your information outside of the EU in this way, we will take steps to ensure that appropriate security measures are taken with the aim of ensuring that your privacy rights continue to be protected as outlined in this Policy.

If you use our services while you are outside the EU, your information may be transferred outside the EU in order to provide you with those services.

IDENTIFYING THE DATA PROCESSOR AND DATA CONTROLLER

Data protection law in certain jurisdictions differentiates between the “controller” and “processor” of information. In general, you are the controller of your data. In general, Cloud Lifecycle Solutions is the processor of your data.

DATA SECURITY

We have administrative, technical, and physical security measures in place to help prevent the loss, misuse, and alteration of the information that we obtain from you, but we make no assurances about our ability to prevent any such loss, misuse, to you or to any third party arising out of any such loss, misuse, or alteration.  Any information disclosed online can potentially be intercepted and used by unauthorized parties.

CONTROLS FOR DO-NOT-TRACK FEATURES

Most web browsers and some mobile operating systems include a Do-Not-Track (“DNT”) feature or setting that you can activate to signal your privacy preference not to have information about your online browsing activities monitored or collected.

Our Site does not track your browsing activities across third party websites and we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your preference not to be tracked online.  No uniform technology standard for recognising and implementing DNT signals has been finalised. Because there is not yet a common understanding of how to interpret the DNT signal, we do not currently respond to DNT signals which may be sent from your computer, mobile device, or any other mechanism that automatically communicates your choice not to be tracked online.  If a standard for online tracking is adopted that we must follow in the future, we will provide information about that practice in a revised version of this Policy.

Third Party Services

The Site may contain links to other websites. If you choose to visit other websites, we are not responsible for the privacy practices or content of those other websites, and it is your responsibility to review the privacy policies at those websites to confirm that you understand and agree with their policies.

NOTICE CONCERNING THE INFORMATION OF CHILDREN

The CloudClarity Site is not directed to children. In connection with our Services, we do not knowingly solicit information from or market to children under the age of 16. Please contact us if your child has provided personal information to us and we will take reasonable measures to promptly delete the information from our records; however, please be aware that the information may not be completely or comprehensively removed from our databases, if it is kept in a de-identified manner and if we are not able to link that information to the individual.

How to Contact Us

If you have questions or comments about these policies, please email us at info@cloudclarity.app.

Updates and Changes

We reserve the right, at any time, to add to, change, update, or modify this Policy, simply by posting such change, update, or modification on the Site and without any other notice to you. Any such change, update, or modification will be effective immediately upon posting on the Site. It is your responsibility to review this Policy from time to time to ensure that you continue to agree with all of its terms.